RightTrack Blog
The Big Issue – My Experience
The Big Issue & The Big Issue Foundation A hand up not a hand out – this is the mission statement…
Read MoreThe Power of Empathy
“If you could stand in peoples’ shoes… hear what they hear… see what they see… feel what they feel… then…
Read MoreRightTrack Delegate Star Of The Month – Kirsty Whitehand
This is a letter written by the lovely Kristy, a Medical Secretary at Yeovil Hospital, who recently attended a RightTrack…
Read MorePractice These 3 Steps To Gain Assertiveness Skills
Walking the tightrope of assertiveness can be difficult, either in the workplace, with family or hanging out with friends The…
Read MoreWhat Is Your Tiger Bread Customer Service Moment?
Going the extra mile in customer service In a world where the fight to attract and retain customers is fought…
Read MoreThe Meaning Of Employee Engagement
The phrase ‘Employee Engagement’ in Management and Leadership Training Programmes is often tossed about like a crowd surfer From the moment hands…
Read MoreExcellent Customer Service Skills – You Must Be Joking
Bad customer service is no laughing matter “What me? Attend a customer service skills training programme! “You must be joking!…
Read MorePresentation Skills – Top Tips To Become A ‘Rock Star’ Presenter
Ever dreaded going in front of an audience to give an important presentation? Some people seem naturally more confident with…
Read MoreIs Kanye West Having A Negative Impact On Equality & Diversity?
Could he be affecting the way his fans perceive and respond to equality & diversity issues? Watch the Throne Tour was a…
Read MoreDo We Have A Competitive Nature Or Is It Forced Upon Us?
We encounter competition in many different ways throughout our lives. I’ve spent a lot of time recently attending a range of competitive activities with…
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