We are extremely proud to have worked with such a wide range of clients.
We have worked on amazing projects for all of our clients, offering a variety of training services and solutions to clients in a variety of different sectors. Take a look through our case studies and see the projects & clients, which RightTrack have worked with over the years.
Severn Trent: Humanising Customer Service – ‘Can I Have Your Post Code Please?’
From RightTrack developing the skills of the in-house trainers to preparing all of the e-Less Learning sessions, this programme was designed to better ‘humanise’ the interaction between customer and the agent.
Certsure – Bespoke Leadership Development to improve Times Best Companies Ranking
Certsure was focused on further improving its rankings in The Times Best Companies rankings. The business knew that it was the development of the management team overall that would play a big part developing employee engagement, and in building the business...
Maybourne Hotel Group – Equality, Diversity and Inclusion
Maybourne Hotel Group owns and manages three world-renowned luxury, London-based hotels: Claridges, The Connaught and The Berkeley. They pride themselves on impeccable service and sought a training provider with a reputation for quality and results...
NEC Group: Experiential Customer Service Training
Based on a mock-up of St Mark’s Square, Venice and complete with music, café, street performers and even a gondola, this incredible and imaginative event swallowed delegates into unparalleled experiential learning journey designed to mirror specific, real-life client concerns...