Gucci Group – Management & Leadership Training
To elevate their management team’s people skills and business acumen, Gucci Group enlisted RightTrack Learning to design a bespoke training programme. The solution featured a branded, interactive suite of development modules, incorporating Belbin Interface psychometric assessments and practical assignments to ensure real-world application and impact.
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The operational skills of the management team were well established. It was time to further develop their people management and business skills.
Having introduced a new appraisal system, Gucci Group sought a training provider to design and deliver a suite of management development modules with careful consideration of the Group’s brand.
The solution comprised of a branded, fast-paced, interactive suite of management development modules supported by Belbin Interface psychometric and practical work-based assignments to focus learning transfer from the training room to the workplace.
The Programme
Module 1: The Role Of The Manager & Performance Management
- Programme introduction and objectives, clarifying the role of the manager in the context of performance management and understanding how appraisals form part of the performance management process. The benefits and potential pitfalls of performance management, planning & managing performance management as a day-to-day process, keeping performance management records, remaining objective with all team members, using the appraisal form and action planning and assignments.
Module 2: Planning & Conducting Appraisal Interviews
- Focused on reviewing assignments from module one, planning and structuring appraisal interviews, questioning skills, providing and receiving feedback using the company competency matrix, agreeing on work-based objectives, and action planning and assignments.
Module 3: Leading Individuals & an A-Team
- Included reviewing assignments from module two, understanding the role of a leader, individual contributions to teamwork (Belbin), team dynamics, assessing strengths and weaknesses against company competencies, completing appraisal forms, optimising team effectiveness, and action planning and assignments.
Module 4: Motivating People To High Performance
- Addressed reviewing assignments from module three, factors contributing to workplace satisfaction, workplace motivators and demotivators, practical applications of motivational theories, responding to individual motivators (linked with Belbin activities), delegation, creating a motivational environment, and action planning and assignments.
The programme was enhanced with Belbin Team Roles to assess the behavioural strengths and weaknesses of individuals and teams, increasing self-awareness, reducing conflict, maximising relationships, and building high-performing teams.
Bespoke work-based assignments and practical exercises helped delegates translate key learning objectives into demonstrable changes in their roles, with each assignment allowing for a structured review of success and challenges with the facilitator in the following module.
The Impact...
In the evaluation following the training sessions, the positive impact was evident, with a substantial increase in communication, awareness of performance management practices, and confidence in managerial roles. This improvement aligned with Gucci Group’s vision, fostering a more effective and empowered management team.
- By the end of Module 4 delegate knowledge and skill had increased by 93%
- 96% of delegates said that they found the development programme directly relevant and able to support them their day to day management roles at Gucci Group
- Project sponsors observed an increase in confidence levels and a much greater focus on performance management