Delighting Customers Doesn’t Build Loyalty!
For years, training organisations have tirelessly promoted going ‘above and beyond’ and exceeding customer service expectations as a way of…Read More
Customer Service + Mindfulness = Magical Moments
So many organisations come to us, scratching their heads and asking for help to solve a little customer service conundrum…Read More
The Top 3 WORST Customer Service Examples And How To Avoid Them!
Everyone knows what it’s like to be on hold with a customer service phone line, or speaking to someone on…Read More
The Best Examples of Customer Service Revealed!
Quality customer service is simply essential for any business! Great customer service will leave your customers feeling valued and more…Read More