RightTrack Blog
Technologically Enhanced Communication vs Connected Conversations
My children have been texting since birth. They have more friends on social media than I could even dream about.…
Read MoreHow to Wow Customer Service Pt 4: Unconscious Bias in Customer Service
The first three blogs of this series of four, focused on the advantage of building confidence in front line customer…
Read MoreHow to Wow Customer Service Pt 2: Enhance Non-Verbal Communication by Harnessing the Power of Mime
Enhance Non-Verbal Communication by Harnessing the Power of Mime In the first blog of the How to Wow Customer Service…
Read MoreHow To Wow Customer Service: 5 Techniques to Build Confidence
5 Techniques to Build Confidence Further to Blog No1. in the How to Wow Customer Service series: Build a ‘Me…
Read MoreHow to Wow Customer Service Pt1: Build a ‘Me Brand’; Build Confidence
Why the Individual Should Come Before the Customer in Customer Service Training Confident people are better at being assertive, starting conversations with…
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