Customer Testimonials
Every day we have the privilege of collaborating with amazing organisations looking to upskill people and drive change in their workplace…
…and we take immense pride in supporting the growth and development of these organisations and individuals. Four decades in the learning and development industry and hearing how we have created a meaningful experience which leaves a lasting impact never stops amazing us!
Take a look at what clients say about the work we do at RightTrack Learning:
“We have worked with RightTrack previously and believe they offer great value for money, extremely professional, easy to deal with and deliver exceptional workshops that are participant focused. We commissioned Unconscious Bias workshops which had a big impact on our participants across the business who come away with a new understanding of how their own unconscious bias’ come in to play, the impact this has on others and how to adjust their leadership style.”
Leigh Williams
L&D Advisor
Hitachi Rail
“We wanted RightTrack because we could have everything in one place – the actors and actual subject specialists who could facilitate the sessions. The training content has been absolutely brilliant. It’s been great working alongside the facilitators – their knowledge is fantastic. Having the actors there, re-enacting some of the issues that we have had at DFS has really bought the situations to life. The feedback has been really positive, with people saying it’s the best training course they have been on and how thought-provoking the sessions have been”
Trish Gill
Leadership Development Consultant
DFS
"I have attended quite a few training sessions trying to get some of the key messages around equality, diversity and inclusion. This session made use of the actors which I found particularly helpful as you're putting a range of scenarios in that you could realistically face within an organisation. We then had the opportunity to use this information we had learned from the session - especially the last session where we gave coaching and feedback to the individuals around their performance. I found it really beneficial how the session was split, so we could see how the support we chose to give to the actors helped and developed them as individuals which helped to put it into context how this would work in a working environment. Definitely worth considering using actors in a training session - it made it feel like a real-life scenario."
Lesley Hayhurst
South Yorkshire Fire & Rescue
"Occasionally opportunities arise that can make a positive contribution to your life. Becoming a Great Leader was one of those rare opportunities. The content of the course provided me with the tools and opportunity to realign the way in which I conduct myself in every day life. It has provided me with a greater understanding into the importance of the impact that I as a leader have on my teams and others around me, the necessity to understand the situation and the people involved, but most importantly for me was the feeling of having the need to step back and look at myself as others may see me. Improvements I have made and will continue to make as a direct result of the course has enabled me to deliver positive results not just in my work environment but also in my personal life. This is not one to miss out on, thanks for the experience. "
Pete Williams
Asset/Open Spaces Manager
Blaby District Council
"We recently partnered with RightTrack to deliver leadership and management training for our Future and Emerging Talent, and the experience has been outstanding. From the outset, their team took the time to understand our business and culture, designing a tailored programme that enhances leadership skills and behaviours to ensure our business is fit for growth. The training was engaging, practical, and aligned with our needs, equipping our talent pool with the confidence and skills to lead effectively in a fast-paced, evolving industry. The addition of one-to-one coaching sessions ensured our team not only absorbed the content but could immediately apply it in their roles, shaping their personal leadership development journeys. RightTrack has been a fantastic training partner, and we look forward to continuing our collaboration in the future."
Susan Hughes
HR Director
Morris & Spottiswood Group
“I would highly recommend RightTrack Learning for organisations looking to deliver ED&I training. Their facilitators are extremely knowledgeable and engaging and sessions really allowed our employees time to reflect. RightTrack always put the clients needs first whether that be dates, times or content of sessions. They have been fantastic to work with.”
Abby Mellors
Head of HR
Mowgli Street Food
"The Culture Diagnostics audit has enhanced our awareness of the experiences of different groups within our school and helped guide our strategies and actions. This has been a catalyst for change, prompting us to establish an EDI Group and implement Bystander Training. The changes we are implementing are already making a positive impact on our school culture. Our collaboration with RightTrack Learning has been a really positive experience and we would absolutely recommend the RightTrack team to any organisation looking for a comprehensive, constructive and customised workplace culture audit and report."
Alan Doust
Headteacher
Meole Brace School
"Yesterday, Good-Loop underwent what I'd describe as the best training session I think I've ever had... Lauren Blackwood from RightTrack Learning provided us with a safe space and a super engaging session on what unconscious bias is and how we can check and amend our behaviours. Throughout the whole session, all I could think is that EVERYONE needs to do this session and everyone can benefit from it."
Natasha Taylor
Sales Manager
Good-Loop


"The facilitators were engaging and knowledgeable and there were some really challenging areas in the way they encouraged individuals to express their viewpoints. The support from RightTrack has really helped us reflect on how we can interact better."
Jason Oakley
Head of School
University of Portsmouth
“With RightTrack Learning, you don’t just get a trainer, you get the full package. And the trainers make a big difference to the session. RightTrack have worked with us time and time again; they know and understand our industry which is an added advantage but they also know the business. That’s the reason why we have constantly chosen them as our training provider. They continuously deliver a first-rate training session and whoever you deal with at RightTrack, everybody is so professional in their approach. Without a shadow of a doubt, we have seen that the money that has been invested into training, has been returned in profit and sales. RightTrack Learning have showed us a great way to invest in people and now our colleagues feel valued because we are investing money and time into their development.”
Bob Taylor
Former Managing Director
Watson Fuels
"What I really like about RightTrack is that they provide bespoke training which is not off-the-shelf. They will sit down, find out exactly what your needs are and bespoke the training to your needs. All the feedback has been positive throughout and the team gelled with the trainer extremely well. Four of our developing Team Leaders, since they have done the training, have actually been promoted to Team Leaders and have been given a team of their own."
Russel Bartram
HR Business Partner
HellermannTyton
"The training on Creating a Culture of Inclusion provided by RightTrack Learning has been extremely well received... The facilitators excellently navigated some challenging areas and truly enabled our teams to be brave on some of the more difficult topics. They gave our teams the confidence to identify the areas we needed to improve on and develop our policies and other communication material to support our EDI strategy. Everyone we have worked with from RightTrack has been supportive, flexible and co-operative and its been a pleasure so far.We look forward to continuing this relationship to ensure we meet our objectives around ED&I and continue to create a culture that is truly inclusive and diverse."
Melaine Harding
HR Advisor
Semperian
“I would recommend without hesitation RightTrack to work with you on your management development programme. Their approach is excellent, delivery always exceeds expectations and, most importantly, the benefits are transferred back into the workplace. The pre-planning/briefing is always thorough and challenging – vitally important as this ensures the most appropriate learning outcomes.”
Christine Simpson
HR Director
Pelican Procurement Services
"Inward signs of a successful programme - We have a more highly energised leadership team across the company!! Leaders are showing higher levels of self awareness, and the impact of their behaviour on others - we see this play out in terms of leaders giving more thought and consideration to how they communicate, how they clearly articulate what their goal is and then how they can influence their team's to head towards that said goal."
NEC Group
“We were fortunate enough to find Righttrack who offered a comprehensive and affordable portfolio of management courses that fitted our requirement exactly. We chose the 5 steps to Management modular course which offered in-house training spread over 5 months. This worked really well for our Managers both in terms of content and frequency and the feedback was so positive that we decided to arrange for further training in more specific areas. I would have no hesitation in recommending Righttrack to anyone looking for a Management Training and Coaching provider.”
Debra Amos
Head of HR
Shire Leasing
"I now feel a lot more confident in addressing any issues that may arise and to also become the best ally I can. It has also made me think a lot more about how I can help especially with the shocking statistics you shared with us, they were just unbelievable. I was never sure before whether having my pronoun on my email signature was a good thing but after this session I belove it is. As you can see I have added it now. This is my first step in becoming a better person and being empowered by your session."
Frances Beveridge
Community Manager
Royal National Lifeboat Institute
"I thought the session was challenging but effective. The day wouldn't have been so successful had it not been for Paula's knowledge, experience and excellent management of the room, so thank you. I'd also like to extend my thanks to RightTrack Learning for all the support provided to the group throughout the workshops that have taken us to this important stage in our journey."
Gary Brown
CEO
Semperian
“Due to the success and the considerable return on our expectations and investment we are now embarking on an 18 month development programme across the businesses with RightTrack to build further on the management development programme with an additional focus on developing core skills across all areas, again linked to our Core Values… For me it is a pleasure working with them and I would strongly recommend them to any organisation looking to deliver management development training.“
Elaine O'Sullivan
Head of HR & Compliance
Seafresh
"Enjoyed the 'Looking at a difference in fostering' training. It's certainly given me some food for thought when we take children in from different cultures - how we can be inclusive and how we can understand their culture too. The session also highlighted how important the risk assessments are when we are asked to do activities with the children we care for. Definitely good training and has given me something to think about, which will help in the future."
Denise Giles-Winch
Foster Carer
Kent City Council


“I thought Talmud was a fantastic presenter and facilitator and the breakout groups worked fantastically well – we got in to some really good, in depth conversations about the way that inclusion works and doesn’t work… couldn’t recommend it more.”
Christian Macnamara
Senior Project Officer (Rough Sleeping)
Greater London Authority
"Before I went on the Leadership Academy, I could be described as a bit of a mouse, I let things get on top of me and was worried about upsetting people. I let this get in the way of tackling difficult situations. On day 1 I had a light bulb moment, I suddenly realised that it was only me who could change my future and make it what I wanted. That small actions, could have a massive impact and could make my life better. One of the best things on the course was the difficult conversations workshop, this has turned me into a lion. I am braver, sort situations quicker, more confident and less anxious about dealing with situations, this is due to me being more structured and conversations being planned. My team are now commenting on how much more confident I am. I believe I am more focused and I am achieving my objectives! Thank you for empowering me to do this."
Delegate
Environmental Services Team Leader
Blaby District Council
“It was decided that as a trade body in an industry where there is a bias problem, it would be best to do this training to members. We didn’t know what to expect but so glad we asked for the drama – it was fantastic and kept the team engaged! All of the RightTrack team were very friendly and were approachable which created a good environment for all. Again, the drama was a great addition. The presentation was good as well.
Kirstie Russell
Office Manager
Ukie
"We partnered with Right Track Learning to provide our team with some valuable training and insights into Neurodiversity in the workplace. The sessions were conducted both in person in our UK office, and remotely to our location in the UAE - with both teams having hugely positive responses. The sessions facilitated our employees to further share their own experiences and feelings, and allowed us to learn more about one another. Working with Right Track Learning has helped us to ensure that as we scale we create a safe and open platform for our employees."
Tayla Saffhill
HR Advisor
Track24
“I couldn’t have asked for more from RightTrack. From our first face-to-face meeting I knew I had chosen the right organisation to work with. They filled me with confidence in knowing that they really could help. Before the training programmes commenced, our training specialist came in and conducted a research session which really helped us identify some of the areas that we need to improve on. When he came back to deliver the programme, he was fantastic! I would certainly recommend RightTrack”
Lee Holland
ICT Service Desk Manager
University Hospital Coventry & Warwickshire
“I will certainly use RightTrack again and would recommend them to others looking for such training, it was very easy – you provided a first class experience – no drama! Very knowledgeable facilitator and experienced actors and the session certainly provoked dialogue and it will help us to move forward with our objectives”.
Karen Oliver
Talent Acquisition & Development Partner
UCAS
"Fabulous! Fresh, exciting, inspirational and fun! An excellent tender submission, closely aligned to my brief and professionally presented. Gave me an immediate feeling of confidence that they would be able to deliver for us. Felt as though I didn’t want to read anyone else’s submission and that I wanted to work for them myself. (They’ve also worked with Gucci - what more do I need to know!)"
Marina Banner
Executive Director
Community Housing Group
“Righttrack provided us with a version of their 7 Steps to Management programme, which was modified to address the specific needs of our group. We found Steve McManus to be a brilliant trainer, who quickly built up a good rapport with the group and was ready to tackle the unique challenges of implementing the training in our organisation. The training has already improved the way in which we manage projects and we hope to implement more of the techniques that we learnt in the coming months. We are very happy to recommend Righttrack.”
Dr Liz Lynn
Head of Scientific and Educational Development
Drug Safety Research Unit


“It is the first time I’ve done a training course online and my focus was very much on the training. Paula delivered a really great training course that held our interest all the way through. I’ve certainly learned things that I’m going to take with me and give me a new way of thinking in my day-to-day job.”
Andy Johnson
Train Driver
Govia Thameslink Railway
“I have always been impressed with the modular management training offered by Righttrack. The programmes have been well thought out with each session being a valuable workshop for both new and established managers and collectively forming a very powerful and beneficial programme. With an excellent balance of self- reflection and managing where enthusiastic trainers getting delegates interacting discussing and thinking about their workplace these workshops are well structured with excellent delivery and the feedback we have received has all been positive and in many cases has had a significant impact on how the delegates think, communicate and interact and most significantly how manage their teams. The 7 Steps is an enjoyable, varied and well-run collection of workhops that that I would recommend to anyone looking management programme.”
Caroline Long
Personnel & Training Manager
Associated Independent Stores
“RightTrack really do all they can to fully understand your needs. Their approach is such that they get under the skin of the business to enable the creation and delivery of the most appropriate training solutions. I get a real sense of partnership from them and truly value their input to this company’s ongoing development.”
Christine Stimpson
HR Director
Pelican Procurement Services
“The standard of training, the content of the courses, the presentation quality, the thought behind everything RightTrack does, the support and the way you make the delegates and organisers feel, is top drawer in terms of professionalism, knowledge, and service care, but ultimately every one of us is left with a memorable experience and an immense sense of achieving something. Invaluable in progressing our careers or just making the day job easier.”
Margo Key
Finance Director (former)
Enterprise Inns
“Thank you all for your support and cooperation. It has been an absolute pleasure to work with you. You have all been instrumental in developing the University’s training package which has received excellent feedback from internal colleagues.”
Jasmin Bola
Equality & Diversity Coordinator
University Of Derby
"You won’t be disappointed – I’ve worked with Righttrack for a number of years now and have found them to be spot on with their training. Thoroughly impressed with how they operate and present. They customise their training around the specific needs of the company/department/individual which is refreshing, considering some training sessions elsewhere have been ‘Death by PowerPoint’. I think what struck me about them was the relationship that they build with you initially – take the time to really understand your needs and requirements, and then tailor their training around that. The training sessions we’ve had were: Management and Leadership Development; Understanding Work Allocation & Delegation; Customer Service Skills Training."
Delegate
IT Manager
Business Services Sector


“I found it hugely useful and really well facilitated. It was really good to work through some of the ways and mechanisms for identifying and tackling micro aggressions that are so easy to let pass in in a meeting context, or on social media. It felt really engaging and I’m left with lots to think about.”
Ruth Knight
Principle Policy and Programmes Officer