Meet the RightTrack team

Kasmin Cooney


RightTrack was born from Kasmin’s vision to help people shine brighter. Not only is she a Learning Design Genius, and managed development projects for the likes of Gucci, IKEA, National English Ballet, Mecca Bingo, Kellogg’s and Volvo, she has been awarded an OBE by the Queen, for her services to training and export. Enough said!

Claudia Cooney

Managing Director

Back in the 80s and 90s, Claudia would come to the RightTrack office after school to do her homework whilst waiting for her folks to finish for the day. Today she stands at the helm of the business driving innovation, collaboration and communication, keeping alive the essence with which RightTrack was established all those decades ago.

Vicci Whelan

Sales & Operations Director

Vicci was RightTrack’s first ever member of staff. She joined in her teens, and a quarter of a century later, oversees business operations and effortlessly builds relationships with customers. There isn’t anything she doesn’t know about RightTrack (just ask her and see!) If you are lucky enough to work with Vicci you will see that she epitomises the essence of RightTrack with her fabulously positive approach and unwavering commitment to support colleagues and customers to make a difference.

Paula Whelan

Head of Diversity and Inclusion

Paula is a strongly motivated specialist with just the right life experiences, interpersonal skills and relaxed but professional approach to develop and deliver Diversity and Inclusion solutions for organisations. She is the go-to person in the office for healthy treats and knows everything there is to know about the latest gadgets!

Dumi Senda

Head of Growth & Innovation

Dumi, widely known as Coach Dumi, went from sweeping factory floors with little prospects to becoming an Oxford university MSc graduate and is widely viewed as a global thought-leader on fostering inclusive practices, structures, and cultures across organisations and communities. Dumi brings an infectious energy and ability to create a ‘safe space’ on some of the most challenging inclusion-related topics.

Jess Sandham

Head of Research, Design & Transformation

With more than 10 years’ experience delivering programmes and projects, leading change, coaching, and learning delivery, Jess’ work has been pivotal in driving engagement and accountability for organisational culture and behaviour change among leadership teams. Motivated by a belief that everyone should be able to authentically connect with and fulfil their aspirations, Jess focuses on creating environments in which people are empowered to be their whole selves.

Talmud Bah

International Diversity, Inclusion & Organisational Culture Consultant

Talmud Bah is an international educationalist, facilitator, consultant and coach specialising in diversity, inclusion, unconscious bias and complex behaviour change. Upon reading his profile you’ll be left awestruck by the quantity of his experience and the quality of his experience. Upon meeting him you’ll be left with a true sense of what it means to communicate with empathy and non-judgement.

Taymour Qabazard

Senior Behavioural Skills Learning & Development Specialist

Taymour is a highly-qualified, international development consultant; fluent in three languages, Master NLP Practitioner, Thought Field Therapist and always at the cutting edge of L&D. He has an impressive client list including Credit Suisse, Gucci, National English Opera, JP Morgan and Saatchi & Saatchi. But, best of all, Taymour is one of those special kinds of people you bump into in life; a gem and a true pleasure to work with.

Steve McManus

Soft Skills Learning & Development Specialist

Mr McManus has been part of the RightTrack team since the 90’s! The passion and drive he injects into his learning design and delivery is contagious and the impact he creates is simply electric. He is asked back time and time again to work on a whole host of soft skills development projects including Management, Customer Service and Sales Essentials. If you had to sum Steve up in one word, we think it would be: loveable!

Lucy Yong

Projects Manager

After starting out with RightTrack Learning in October 2020 as a freelance Administrator, Lucy joined as an employee in October 2021 with the new title of Projects Manager. With over 15 years’ experience in administration, account management and customer service across different sectors, Lucy has all the project superpowers to manage clients from the very first phone call right through to the delivery of the training and evaluation!

Emma Baldwin

Marketing Content Manager

With over 10 years’ experience in executing campaigns, email marketing, advertising, event management and copywriting across different sectors, Emma oversees all the marketing within the company. You’re most likely to find Emma creating a project plan, for all her project plans!

Dr. Carol Barnes

Management & Leadership Training Consultant

Not only is Carol super-duper qualified in Management & Leadership development, coaching and a bundle of psychometrics, she is a Chartered Psychologist which means she ‘gets’ people on a whole other level. Recent programmes she has delivered have including fabulously fresh content on topics like The Power of Empathy, Managing Generation Y and Competency Based Interviewing which gives you an idea of the scope of her expertise.

Jennie Davis

Senior Management & Leadership Training Consultant

Jennie has more than 25 years’ experience in the People Development arena, during which time she worked in some really exciting roles including Head of People Development for the £multi-million Somerfield/KwikSave brand and Head of Organisational Development for Ofsted! Her hands-on experience of aligning learning strategies with ambitious business objectives and overseeing successful implementation shines through everything she does; she is a Learning & Development consultant of the highest calibre.

Lynne Hunt

Senior Equality, Diversity & Inclusion Training Consultant

Very few specialists in Equality & Diversity and Unconscious Bias can match Lynne’s level of knowledge and experience. What makes her even more special is that, whilst these subject areas haven’t always got a good rep, she is able to bring them to life with interesting anecdotes, real life stories and numerous examples of real good practice. She is wonderfully practical, honest and fun. An inspirational lady.

Claire Sutherland

Senior Management & Leadership Specialist and Coach

It would be fair to say that Claire has a profound understanding of human behaviour and performance. She draws on organisational psychology, leadership theory, executive coaching, psychotherapy and neuroscience to support leaders through behavioural change.  She has an impressive client list including: Coca-Cola, Severn Trent, Bosch, Sainsbury’s and Mastercard.

Janette Summerfield


Janette is a highly skilled corporate roleplayer and skills coach with extensive experience in recruitment and personal development, working with a wide range of public and private clients, from large corporates to SMEs. She is also an expert at one to one coaching, interview roleplays, forum theatre and real play.

Debbie Tracey


Debbie has enjoyed diverse roles in television, film (including Ab Fab: The Movie!), voiceover, performing and co-producing her own theatre plays as well as writing and performing scenarios for Forum Theatre events in the corporate world.

Philip Jennings


Phil is a professional actor who has worked on high-impact learning events for a long list of organisations including Great Walstead School, Warwickshire Council, Leicestershire Council, Aberdeen City Council, Mecca Bingo, Nottingham Law School, University of Warwick and DVLA.

Sarah Gordon


Sarah has worked on scenarios to bring to life a broad range of soft sills subjects including Supervisor Skills for Lidl; Performance Management for Jaguar Landrover; Managing Difficult Conversations at BCP Secondary Schools; and Delivering Audit Feedback for Lloyds TSB.

James Parsons


James Parsons is an experienced character-actor, corporate role-player, and skills-coach and has worked with a wide range of clients in both the public and private sectors. Assignments include one to one coaching and interview roleplays, group roleplays, real-play (acting out conversations that the client will have or has had with an individual), forum theatre, facilitation, corporate videos, audio, and voice over work.

Ryan Hamilton


Ryan is a trained actor with experience of working on both stage and screen. He passionate about using drama as a tool to promote change in criminal justice and corporate settings. He has worked on development projects focussing on communication, mental health awareness, facilitation and leadership.

Katy Edwards

Management & Leadership Training Consultant

Katy Edwards is an energetic facilitator with 11 years of experience in Learning and Development across 18 countries. Renowned for engaging clients to set meaningful goals and boost performance, she has worked with various sectors, including MGroup Services and Babcock. With proficiency in leadership developmentbehavioral change, and personal growth, Katy’s approachable style builds trust and fosters growth among diverse clientele.

Simon Wergan

Management & Leadership Training Consultant

Simon Wergan is a values-driven leadership developer, committed to unlocking human potential. With expertise in coaching, leadership development, and cultural transformation, he simplifies complex concepts and connects with diverse clients. His achievements include coaching McDonald’s Elevate Programmes and transforming leadership culture at Carey Group. As a Mental Strength for Performance specialist, Simon has contributed to Team GB‘s Olympic success and coached numerous Olympians.