RightTrack Blog
RightTrack Ramblers Walk 100km in 30 hours for Oxfam!
Team Work, Leadership & Personal Development at its VERY Best. When Sarah piped up in the office one day and…
Read MoreDelighting Customers Doesn’t Build Loyalty!
For years, training organisations have tirelessly promoted going ‘above and beyond’ and exceeding customer service expectations as a way of…
Read MoreCustomer Service + Mindfulness = Magical Moments
So many organisations come to us, scratching their heads and asking for help to solve a little customer service conundrum…
Read MoreYou Can Literally Change Your Brain With Mindfulness Training
That’s according to a study conducted at Harvard! After completing an 8-week Mindfulness program, participants were observed to have significant…
Read More50% of workers aren’t comfortable to discuss Mental Health at Work
A shocking statistic has revealed that 49% of British adults in full-time employment would be unlikely to tell their boss…
Read MoreRoyals Step In To Help Eliminate Stigma around Mental Health
The Duke and Duchess of Cambridge, as well as Prince Harry, are at the front of a new campaign to…
Read MoreMindfulness leads to less stressed staff and better learning
That’s what Harvard Medical School Assistant Professor Sara Lazar told the Mind & Matter conference in London. After completing numerous…
Read MoreThe Top 3 WORST Customer Service Examples And How To Avoid Them!
Everyone knows what it’s like to be on hold with a customer service phone line, or speaking to someone on…
Read MoreThe Best Examples of Customer Service Revealed!
Quality customer service is simply essential for any business! Great customer service will leave your customers feeling valued and more…
Read MoreYour Competitors See the Value of Women – Do You?
**This is a guest post from Michelle Gyimah from Equality Pays** As if you needed any more motivation to include…
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