RightTrack Blog
Learning your way around Training Toolkits…
If you were to hear the word “training”, what’s the first thing that you would think of? Expensive? Disruptive? Boring?…
Read MoreThe Benefits of Peer-to-Peer Learning
Training sessions can be uncomfortable for some people; fearing being picked on to answer a question, dragged to the front…
Read MoreHomophobia still rife amongst British Youth
Stonewall, Britain’s leading charity for lesbian, gay, bisexual and transgender equality reveal how homophobia is still a major issue amongst…
Read MoreShould employers discriminate against tattoos?
Tattoos are now very much ‘the mainstream’ in the UK. 1 in 5 Brits possess at least one tattoo and…
Read MoreThe leadership crisis we face today
A recent survey by the World Economic Forum found that 86% of respondents believe we are facing a worldwide leadership…
Read MoreBusiness Casual Vs Business Professional – What should you wear to work?
Dress code in the workplace is vitally important but has become a bit of a minefield in recent years for…
Read More4 Simple Shifts to Get a Better ROI from Your Customer Service Training
So, it’s as simple as this. A commitment to customer experience can result in up to 25% more customer retention.…
Read MoreFTSE 100 review shows steady increase in efforts to improve employee equality
In 2014 the Financial Reporting Council published new guidelines for annual reports to encourage organisations to include information on the…
Read MoreImplementing an economically sustainable Equality, Diversity and Inclusion framework
The benefits of making Equality, Diversity and Inclusion (ED&I) part of the organisational strategy are widely appreciated and acted on. …
Read MoreIs the Fear of Using Inappropriate Language Affecting Customer Care?
When preparing bespoke learning our collaborative approach is to research amongst the employees their views on what skills they require.…
Read More