RightTrack Blog
Implementing an economically sustainable Equality, Diversity and Inclusion framework
The benefits of making Equality, Diversity and Inclusion (ED&I) part of the organisational strategy are widely appreciated and acted on. …
Read MoreIs the Fear of Using Inappropriate Language Affecting Customer Care?
When preparing bespoke learning our collaborative approach is to research amongst the employees their views on what skills they require.…
Read MoreGiving Feedback (and SCAB!)
I’ve lost count of the number of times I’ve stuck this set of sums on the wall 1 + 1…
Read MoreSpeaking Out Training: An Interview with Midland Heart
One of our favourite things about the work that we do is forming watertight partnerships with customers. It allows us…
Read MoreFour steps to creating a ‘speak-up, speak-out’ culture
RightTrack is rolling out ‘Speaking Out’ training to almost 2,000 employees at all levels across one of the UKs largest…
Read MoreInspiration to achieve the impossible
Ever had an impossible dream? It just might be more possible than you realise with the resources right under…
Read MoreTemperature Gauging – A Tip Worth Sharing
Here’s some sobering statistics for would be champions of business. According to the UK Department of Trade and Industry, 30%…
Read MoreAre you on a ride to Abilene?
Have you ever ended up doing something that you didn’t want to do only to find out that no one…
Read MoreUnconscious Bias: The Full Story
Where is Unconscious Bias impacting your business? Unconscious bias is almost certainly at play in every part of our lives,…
Read MoreROI Measures for Unconscious Bias Training
We know that people discriminate consciously either due to prejudice or through ignorance. What is less known is that people…
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