RightTrack Blog
Excellent Customer Service Skills – You Must Be Joking
Bad customer service is no laughing matter “What me? Attend a customer service skills training programme! “You must be joking!…
Read MorePresentation Skills – Top Tips To Become A ‘Rock Star’ Presenter
Ever dreaded going in front of an audience to give an important presentation? Some people seem naturally more confident with…
Read MoreIs Kanye West Having A Negative Impact On Equality & Diversity?
Could he be affecting the way his fans perceive and respond to equality & diversity issues? Watch the Throne Tour was a…
Read MoreDo We Have A Competitive Nature Or Is It Forced Upon Us?
We encounter competition in many different ways throughout our lives. I’ve spent a lot of time recently attending a range of competitive activities with…
Read MoreAwaken The Conscious Mind And Beat Unconscious Bias
Are your unconscious biases being a help or a hindrance? There’s so much about myself that I don’t know. I realise my…
Read MoreThe Real Power Of Body Language In The Workplace
How can body language affect your feelings and the feelings of others? Much has been written on the need to…
Read MoreThe Body Language Of The England Team
England’s body language during the 2014 World Cup The body language of the England team as they lost the game…
Read MoreBig Issue: A Hand Up, Not A Hand Out
The Big Issue is a magazine sold by homeless and long-term unemployed people I may be biased, however, I’d put…
Read MoreWalking the Walk and Living The Talk – The Implications on Corporate Values
Haven’t we all had enough of the carping from every angle about the behaviour of the banks, the confusion marketing…
Read MoreGetting the Balance Right – a Generation Y view on Customer Service
I have spent the past six years working in customer services, as well as being a 24 year old who…
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