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RIGHTTRACK BLOG
Take a break for five minutes, grab a cuppa…
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The Big Issue – My Experience
The Big Issue & The Big Issue Foundation A hand up not a hand out – this is the mission statement…
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The Power of Empathy
“If you could stand in peoples’ shoes… hear what they hear… see what they see… feel what they feel… then…
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RightTrack Delegate Star Of The Month – Kirsty Whitehand
This is a letter written by the lovely Kristy, a Medical Secretary at Yeovil Hospital, who recently attended a RightTrack…
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Practice These 3 Steps To Gain Assertiveness Skills
Walking the tightrope of assertiveness can be difficult, either in the workplace, with family or hanging out with friends The…
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What Is Your Tiger Bread Customer Service Moment?
Going the extra mile in customer service In a world where the fight to attract and retain customers is fought…
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The Meaning Of Employee Engagement
The phrase ‘Employee Engagement’ in Management and Leadership Training Programmes is often tossed about like a crowd surfer From the moment hands…
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Excellent Customer Service Skills – You Must Be Joking
Bad customer service is no laughing matter “What me? Attend a customer service skills training programme! “You must be joking!…
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Presentation Skills – Top Tips To Become A ‘Rock Star’ Presenter
Ever dreaded going in front of an audience to give an important presentation? Some people seem naturally more confident with…
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Is Kanye West Having A Negative Impact On Equality & Diversity?
Could he be affecting the way his fans perceive and respond to equality & diversity issues? Watch the Throne Tour was a…