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RIGHTTRACK BLOG
Take a break for five minutes, grab a cuppa…
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5 Essential Top Tips for Export Newbies
We have been exporting to the Gulf region since 1999. A long time! I am often asked what are my top…
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Customer Engagement And Making A Lasting Impression
A tale about a training consultancy, customers and cake ‘Marketing’ Action or business of promoting and selling products or services,…
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Memorable Customer Service – Nando’s Takeaway
Who doesn’t like the occasional Cheeky Nando’s once in a while? The office team collectively decided that we would treat ourselves…
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The Big Issue – My Experience
The Big Issue & The Big Issue Foundation A hand up not a hand out – this is the mission statement…
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The Power of Empathy
“If you could stand in peoples’ shoes… hear what they hear… see what they see… feel what they feel… then…
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RightTrack Delegate Star Of The Month – Kirsty Whitehand
This is a letter written by the lovely Kristy, a Medical Secretary at Yeovil Hospital, who recently attended a RightTrack…
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Practice These 3 Steps To Gain Assertiveness Skills
Walking the tightrope of assertiveness can be difficult, either in the workplace, with family or hanging out with friends The…
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What Is Your Tiger Bread Customer Service Moment?
Going the extra mile in customer service In a world where the fight to attract and retain customers is fought…
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The Meaning Of Employee Engagement
The phrase ‘Employee Engagement’ in Management and Leadership Training Programmes is often tossed about like a crowd surfer From the moment hands…