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RIGHTTRACK BLOG
Take a break for five minutes, grab a cuppa…
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Courage to Confront?
Finding the Courage to Confront Improper Behavior Confronting improper behaviour is difficult for anyone at any age and at any…
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RightTrack Ramblers Walk 100km in 30 hours for Oxfam!
Team Work, Leadership & Personal Development at its VERY Best. When Sarah piped up in the office one day and…
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Delighting Customers Doesn’t Build Loyalty!
For years, training organisations have tirelessly promoted going ‘above and beyond’ and exceeding customer service expectations as a way of…
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Customer Service + Mindfulness = Magical Moments
So many organisations come to us, scratching their heads and asking for help to solve a little customer service conundrum…
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You Can Literally Change Your Brain With Mindfulness Training
That’s according to a study conducted at Harvard! After completing an 8-week Mindfulness program, participants were observed to have significant…
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50% of workers aren’t comfortable to discuss Mental Health at Work
A shocking statistic has revealed that 49% of British adults in full-time employment would be unlikely to tell their boss…
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Royals Step In To Help Eliminate Stigma around Mental Health
The Duke and Duchess of Cambridge, as well as Prince Harry, are at the front of a new campaign to…
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Mindfulness leads to less stressed staff and better learning
That’s what Harvard Medical School Assistant Professor Sara Lazar told the Mind & Matter conference in London. After completing numerous…
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The Top 3 WORST Customer Service Examples And How To Avoid Them!
Everyone knows what it’s like to be on hold with a customer service phone line, or speaking to someone on…