…and stay up to date with our blog. Explore our thoughts on people development, be in the know about culture change insights and discover out views on workplace topics.
RIGHTTRACK BLOG
Take a break for five minutes, grab a cuppa…
Article
The Challenges of Regulation in Multi-Cultural Communities
Regulating within a Diverse Society – the Why’s and the How’s “We bend over backwards for these people…” “People should…
Article
Sales Training Induction Workshop
The Big Issue: The Journey to a Sales Training Induction Workshop with a Difference The Big Issue offer 1000s of…
Article
Are Office Christmas Cards Politically Correct?
Christmas Card Advice from an Equality & Diversity Specialist You’ve survived Black Friday and Cyber Monday. You’ve got the date…
Article
What is Unconscious Bias?
Unconscious Bias in Every Day Life In a report by John Blake, CNN, I read the results of a psychological…
Article
5 Essential Top Tips for Export Newbies
We have been exporting to the Gulf region since 1999. A long time! I am often asked what are my top…
Article
Customer Engagement And Making A Lasting Impression
A tale about a training consultancy, customers and cake ‘Marketing’ Action or business of promoting and selling products or services,…
Article
Memorable Customer Service – Nando’s Takeaway
Who doesn’t like the occasional Cheeky Nando’s once in a while? The office team collectively decided that we would treat ourselves…
Article
The Big Issue – My Experience
The Big Issue & The Big Issue Foundation A hand up not a hand out – this is the mission statement…
Article
The Power of Empathy
“If you could stand in peoples’ shoes… hear what they hear… see what they see… feel what they feel… then…