RIGHTTRACK BLOG

Take a break for five minutes, grab a cuppa…

…and stay up to date with our blog. Explore our thoughts on people development, be in the know about culture change insights and discover out views on workplace topics. 

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It’s Time for Modern Management Training

Modern Management Training Tips for the Modern Manager… The workforce today is a cultural melting pot… As Traditionalists move out at the top…

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Strategies to Reduce the Impact of Unconscious Bias

3 Simple Strategies to Reduce the Impact of Unconscious Bias Following from previous blog What is Unconscious Bias I wanted…

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The Challenges of Regulation in Multi-Cultural Communities

Regulating within a Diverse Society – the Why’s and the How’s “We bend over backwards for these people…”  “People should…

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Sales Training Induction Workshop

The Big Issue: The Journey to a Sales Training Induction Workshop with a Difference The Big Issue offer 1000s of…

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Are Office Christmas Cards Politically Correct?

Christmas Card Advice from an Equality & Diversity Specialist You’ve survived Black Friday and Cyber Monday. You’ve got the date…

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What is Unconscious Bias?

Unconscious Bias in Every Day Life In a report by John Blake, CNN, I read the results of a psychological…

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5 Essential Top Tips for Export Newbies

We have been exporting to the Gulf region since 1999. A long time! I am often asked what are my top…

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Customer Engagement And Making A Lasting Impression

A tale about a training consultancy, customers and cake  ‘Marketing’ Action or business of promoting and selling products or services,…

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Memorable Customer Service – Nando’s Takeaway

Who doesn’t like the occasional Cheeky Nando’s once in a while? The office team collectively decided that we would treat ourselves…