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RIGHTTRACK BLOG
Take a break for five minutes, grab a cuppa…
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What Is Your Tiger Bread Customer Service Moment?
Going the extra mile in customer service In a world where the fight to attract and retain customers is fought…
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The Meaning Of Employee Engagement
The phrase ‘Employee Engagement’ in Management and Leadership Training Programmes is often tossed about like a crowd surfer From the moment hands…
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Excellent Customer Service Skills – You Must Be Joking
Bad customer service is no laughing matter “What me? Attend a customer service skills training programme! “You must be joking!…
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Presentation Skills – Top Tips To Become A ‘Rock Star’ Presenter
Ever dreaded going in front of an audience to give an important presentation? Some people seem naturally more confident with…
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Is Kanye West Having A Negative Impact On Equality & Diversity?
Could he be affecting the way his fans perceive and respond to equality & diversity issues? Watch the Throne Tour was a…
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Do We Have A Competitive Nature Or Is It Forced Upon Us?
We encounter competition in many different ways throughout our lives. I’ve spent a lot of time recently attending a range of competitive activities with…
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Awaken The Conscious Mind And Beat Unconscious Bias
Are your unconscious biases being a help or a hindrance? There’s so much about myself that I don’t know. I realise my…
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The Real Power Of Body Language In The Workplace
How can body language affect your feelings and the feelings of others? Much has been written on the need to…
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The Body Language Of The England Team
England’s body language during the 2014 World Cup The body language of the England team as they lost the game…