RightTrack Blog

The Top 3 WORST Customer Service Examples And How To Avoid Them!

Everyone knows what it’s like to be on hold with a customer service phone line, or speaking to someone on…

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The Best Examples of Customer Service Revealed!

Quality customer service is simply essential for any business! Great customer service will leave your customers feeling valued and more…

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Your Competitors See the Value of Women – Do You?

**This is a guest post from Michelle Gyimah from Equality Pays** As if you needed any more motivation to include…

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Gender Pay Gap Reporting – Why it’s The Modern Day Pandora’s Box

**This is a guest post from Michelle Gyimah from Equality Pays** The gender pay gap. Four words that if you…

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Have the Oscars got over their Unconscious Bias in 2017?

With this year’s Oscars only a two days away, we discuss whether or not the Academy Awards have realised and…

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Analysing Real-World Unconscious Bias

Sometimes when you’re providing training, a real-world example can provide a connection point for learners. It gives them the opportunity…

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Santa Claus and Unconscious Bias

Once upon a time in a very very cold land far away…. Santa and the elves were hard at work…

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Why Should I Care about Equality and Diversity at Work?

It can be very stressful when you know your female friends at work, or your ethnic colleagues, might be being…

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Equality and Diversity at Christmas

Christmas has become more than just a religious holiday in December. It’s a time when families come together to celebrate,…

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Are we any closer to true gender equality in the UK workplace?

The gender pay gap will not close in the UK for another 50 years! Women will have to wait until…

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